How will E-Typist save me money?

When you send your typing to us, your secretary/paralegal can increase his/her efficiency in attending to the more vital tasks that will help your practice grow. You will gain greater value out of your in house staff

Can I use the toll free number to dictate from my cell phone?

Yes. You can dictate from any cell phone, home or office phone. And of course, as with any cell phone call, be sure to call from an area with a good connection so your call doesn not "cut out" or get dropped!

Do you store backups of files I record using the telephone dictation option?

These files are kept in our system for 30 days and then deleted. However, you can retrieve these files from the server and save them to your PC at any time before the system deletes them.

Can I send you forms I have created along with my digital files?

Yes. This is a great feature. Through this website, you can upload a Word document "template" with standard language, such as discovery pleadings, and we will fill in the blanks to create a final draft document. You will not be charged for the word count in your template.

Can you type my letters onto my firm's letterhead?

Yes. Send us your letterhead template and we will use it whenever your dictation instructs us to do so. You can add your signature block to your template, too. The word count in your letterhead template will be added to the total word count of your document for billing purposes.

Why do you charge by the word?

Simply stated, as opposed to a per hour or page count charge, there are no variables dependent on the effectiveness of the transcriptionist doing your work. What you speak is what you pay for! Also keep in mind all work is proofread for accuracy before being returned to you.

Where do you outsource your transcription services?

All of our transcription work is done here in the United States by people with law office experience qualified in legal transcription, which ensures a quality product for our clients, every time.

How do you send back my finished transcriptions?

We upload your documents through our secure server to be downloaded from this website to your PC. We will send an email to your Inbox when your transcribed documents have arrived.

Is there a minimum charge for your transcription service?

No minimums, and no registration or enrollment fees.

How do you bill for your transcription service?

All work is invoiced monthly on the 1st day of the month for work performed the previous month. A detailed statement with job numbers and corresponding word count will be provided. Terms are Net 15 and timely payment is required to keep your account active.

Do you accept credit cards?

Yes. You will have the option to pay by credit card, debit card, or personal check for transcription services rendered.

Can you transcribe cassette tapes?

Yes. You can send them via U.S. mail to our address in Stow, Ohio. We will send the finished documents via email and return your tapes in the mail. We also offer local courier service to
Cleveland, Canton and Youngstown, and Akron, Ohio.

Is digital recording really better than analog tapes?

Yes! Digital recordings are clearer than analog audio tapes and can be easily duplicated. When you send us your dictation through our servers, you always have a backup to keep for yourself. Analog tapes get lost, wear out and break, too.

How is the work formatted?

If you provide your specifications, we will create a template for the format and font size and style you prefer. Otherwise, we will use 1" margins, Times New Roman 12, double space pleadings, single space all other documents

Can you print my documents for me?

No. We are paperless! The printing is left up to you and your staff.

Can I fax my handwritten and "cut-and-paste" drafts to be typed in final form?

Yes. Fax your documents to 330 688 0384. Check our pricing page for this service.

How do I get started?

Click on the Registration link, and fill in the registration form. When submitting your registration, you are asked to agree to our billing terms. As soon as we receive it, we will send you a unique User I.D. and password, the toll-free telephone number, and instructions for submitting voice files and retrieving your documents.

Where are your offices located?

Our main office is in Stow, Ohio, which is situated between Akron and Cleveland, Ohio. Our transcriptionists work from their homes, some in the Akron Cleveland area, and all in the United States.